Contact Us
We are here to help with any questions about your order, your gown, or our preservation process. Reach out by phone, email, or mail — our team is available Monday through Friday.
Phone
(866) 308-8822 Monday – Friday, 9:00 AM – 5:00 PM ET
Send us a message via our contact form and we will respond within one business day.
Mailing Address
Trusted Wedding Gown Preservation Freehold, NJ 07728
Frequently Asked Questions
Before reaching out, you may find your answer in our Preservation Kit FAQ. We cover questions about the process, timing, shipping, stains, fabric types, and our 100-year guarantee.
Hours
| Day | Hours |
|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM ET |
| Saturday – Sunday | Closed |
We respond to emails sent outside business hours on the next business day. For urgent questions about an in-transit gown, call us during business hours and reference your order number.